Refund policy

We want you to be happy with the library. If it is not what you expected, you can ask for your money back within 7 days of your purchase. No questions asked, no forms to fill in.

How to request a refund

Email us from the address you used at checkout, or reply to the Stripe receipt. Include your order reference if you have it — it is on the receipt. You do not need to explain why. support@rfabox.com

What happens next

• We confirm your request by email, usually within one business day.
• The full amount is refunded to the original payment method through Stripe, in the currency you paid.
• Your bank typically shows the money back within 5 to 10 business days. That timing is set by your bank, not by us.

After a refund

Once a purchase is refunded, the licence to use the families ends. Please delete the files you downloaded. We do not have a technical way to enforce this and we are not going to pretend otherwise — we are asking you to be straight with us, as we are with you.

Digital goods and your statutory rights

This is a digital product delivered immediately after payment. In some countries the statutory right to cancel a digital purchase ends once the download begins. This policy is offered in addition to any rights you have by law, and nothing here takes those rights away.

If something goes wrong

If your download link does not work, do not request a refund first — write to us. A broken link is almost always fixed in minutes, and we would rather you have the product than your money back.